Shipping and return policies for Big Crown Records

Shipping Info
Domestic orders ship via United States Postal Service (USPS) Media Mail. Packages are sent via ground service.
Shipping costs are calculated using the USPS RealTime Shipping module and are based on approximate product weight.
Our goal is to process all orders within two to three days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM EST, excluding holidays).

International orders are shipped International First Class / International Priority Mail, shipping time depends on destination, shipping class depends on weight.
Return Policy
Return orders must include the product and a description of the specific damage claim / issue. We reserve the right to refuse any product returns at the proprietor’s discretion.

All returned products must be returned within 10 days of purchase to the address below:

Big Crown Records Shipping Dept.
67 Maplewood St
Malden, MA 02148